I just received a new phone and, for some reason, this game was not moved on level 446 and at the freezing free fall level 917 on an endless map. Other games moved on ie (evil) whatever you can do I loved this game! That is until the last update. I was almost at level 800 when I updated the game. Guess at what level I am now ... Level 2 !!! I lost everything!!! Somebody should lose your job above this! Update: Customer service was absolutely fantastic! They have my restored progress ... Update: The application will not open, it is kept on the black screen and says Disney. Help? Update edit ... The game has been working very well now. New features so you can play if you are in the last story. I am an old school beta tester and I have had this game since it came out for the first time and, in addition to too many updates, if it has been very good, the game loves it, but please be careful with the updates of many, but a great Game, everyone must download and Injoy as I do What happened to your game? With the last update, it is now freezing regularly. We have to stop it and restart it and you can only get one to two games before it freezes on the "Loading" screen. Please undo whatever you did!